I am a customer and I'm having some problems with this dealership where I bought my car .I have a 24-Hour Roadside Assistance policy called the Complete Titanium Plus by The Nation Motor Club.This dealership that sold it to me doesn't understand (nor read) the fine print of the "Key/Remote Replacement" terms.
They only gave me ONE key with my car...no remote and only one key. I told them that the policy they sold me states "Number of keys and remotes given at time of vehicle delivery[MUST be a minimum of two(2) sets of keys and remotes]". I had to show them where it stated that because they were acting like I was making it up ! The personal at NMC Stated that those conditions MUST be met by the dealership or the policy is void !
The dealership has given me the run-around for the past few weeks, now they want to just cancel the policy ! I want the policy and I want MY KEYS AND REMOTE !
They stated that they are unwilling to do this because they don't want to spend the cash !
Review about: Car Purchase.